PM/COR - complete course information

● "It consistently hammers the importance of credibility….this course is structured from the perspective of the client."
PM/COR
Gregario Woss y Gil, PMP
Rockville, MD

● "I really appreciated Neal's perspective and sharing his real world experiences in project management. It was not just another dry read."
Neal Whitten's No-Nonsense Guide
Karen McElwain, PMP
Allen, TX

● "I work on a lot of team based projects, many of which share the challenges described in the course. This course represented my work environment very closely."
The Team Maturity Model
Steve Brewer, PMP
Roseville, CA

● " I liked the way the author laid out the course, with key PM, Customer critical skills up front; the drilling even deeper in the second half of the course."
PM/COR
Rock Feeman, PMP
Jefferson, GA

● "I thought the section on the Approaches and Techniques to leadership development was very useful. The course content was clear and easy to follow."
Effective Leadership for Project Managers
Anne Harney, PMP
Gort County, Ireland

● "I appreciated the identification of practical steps and guidelines for various situations. "
Professional Ethics for Project Managers
Jeanne Patterson, PMP
Garland, TX

● "The course was well structured and the format was effectively presented. It made sense and presented a lot of information in a great format."
Neal Whitten's No-Nonsense Guide
Earl Burba
Denver, CO

● I thoroughly appreciated the real life stories that Mersino included in each section. This made it very easy to apply the lessons to my own situation. I learned quite a bit about myself too that will help me be a better Project Manager in the future."
Emotional Intelligence for Project Managers
Christine C Cosmez, PMP
Rockland, CA

● "I work on a lot of team based projects, many of which share the challenges described in the course. This course represented my work environment very closely."
The Team Maturity Model
Steve Brewer, PMP
Roseville, CA

● "The course materials were very informative and applied to the real world of project management. I liked the fact that the materials were delivered on CD and in hardcopy format. Everything in the course material was easy to follow and understand."
PM/COR
Craig L. Meier, PMP
Belcamp, MD

● "It gave me new insights to team building and team interactions, and reinforced some of the skills I found already present but not realized as skills."
The Team Maturity Model
Raymond Dickinson, PMP
Crystal Lake, Il

● "…the examples were true to real-life scenarios and easy to relate to."
PM/COR
Venkata Subramaniam, PMP
Kennesaw, GA

● "Prompt response time from the instructor. I could also relate to the overall analogy of lost in the real world and identifying lost projects using the same feelings, emotions and solutions. The templates on the CD will be very useful."
Project Search and Rescue
Lory Fournier, PMP
Jacksonville, FL

● "The lesson gives a full description of how WBS can be utilized in real project management work."
Mastering Project Scope Definition
Ting Pin Tseng, PMP
Taiwan, ROC

● "This was by far one of the best online P.M. courses that I have taken. The subject matter was logically ordered. The lessons that were taught are intuitive and I received great value from the four sections contained in each chapter."
Neal Whitten's No-Nonsense Guide
Michael Chidalek, PMP
Houston, TX

● "I liked the insight and step-by-step walk through of how to create and maintain a WBS as well as how it relates to a project plan."
Mastering Project Scope Definition
Alphonse Frank, PMP
Albany, NY

● "Insights such as ethical behavior being good risk management, that setting ethical standards saves resources and that one should follow the intent of the law. The course provides good examples and case studies."
Professional Ethics for Project Managers
Susan deFreitas, PMP
Saint Paul, MN

● "Much of the course is what you do each day as a project manager, but it gives you further techniques in ensuring success. I am sure that I will incorporate some of the ideas from this course."
Neal Whitten's No-Nonsense Guide
Scott Maederer, PMP
Aloha, OR

● "I like having a resource that is easily understood and written in such a way that I can use it for multiple situations."
The Team Maturity Model
Doris Abraham, PMP
Omaha, NE

● "This course addresses real-life issues that we face in the work place each day and instructs on how to deal with these issues in a way that is positive and beneficial to the business and ourselves."
Neal Whitten’s Twenty Best Practices for Projects
Amy Snow, PMP
little Elm, TX

● "The course provided excellent practical information...templates were particularly useful."
Mastering Project Scope Definition
Ella Burnett, PMP
Matthews, NC

● "I enjoyed the fact that the key messages were presented clearly and concisely. Most of all I enjoyed the clarity with which the roles and responsibilities of the various project stakeholders were laid out. The Q&A style of presentation was great."
Mastering Project Scope Definition
Stuart Bestbier, PMP
Vancouver, BC Canada

● "I appreciated the discussion regarding team building skills and communication processes and how essential both are to developing effective leadership on projects."
Effective Leadership for Project Managers
John Briesemeister, PMP
Pascagoula, MS

● "I appreciated the reinforcement of the key concept that the client will live with the solution beyond the project close-out. This course forced me to view projects differently right away."
Neal Whitten's No-Nonsense Guide
Theresa Kimler, PMP
Oakdale, MN

● "Materials were provided in various formats. Format of content was well laid out with presentation of concept, key concepts identified in note boxes throughout, "bulletized" reviews, and series of review questions to confirm understanding."
Effective Leadership for Project Managers
Susan Michaud, PMP
Hartsville, SC

● "Key information was summarized extremely well allowing me to quickly understand the key concepts"
Mastering Project Change
Charles Pustz, PMP
Tinlet Park, IL

● "Very practical to real-life scenarios which had a real-life lesson to be applied in the near future! I even had 1 of the case studies happen to me in real life! I really appreciate this course and lessons."
Neal Whitten’s Twenty Best Practice for Projects
Gabriel Castro Esparza, PMP
Miami, Fl

● "I appreciated the format, thoroughness, thoughtfulness, and consideration it gave in all aspects of the SASHET and to the PM."
Emotional Intelligence for Project Managers
Joanne K. Lee, PMP
Atlanta, GA

● "I thought that the course was a very good representation of ethical issues that project managers are confronted with over the course of their careers."
Professional Ethics for Project Managers
Kevin Murphy, PMP
Nashville, TN

Testimonials from this course:

"What I appreciated the most was the concise and interactive way the course was delivered."
-Project Management Client Oriented Results Model (PM/COR)
Julia Janka, PMP

"I just finished the course - what an eye-opener! Not only is there a wealth of information in this course, the review at the end is outstanding and the questions asked give you a good idea of what to work on. This course puts it all together. I have learned some of what this course teaches by experience, but I have also found a wealth of knowledge that I can apply TODAY to increase my credibility with my clients. Thank you for developing this material and I will look to Prodevia Learning for future courses!"
-Project Management Client Oriented Results Model (PM/COR)
Al Frank, PMP

"The concepts covered can be applied immediately to my job responsibilities. I was able to work at my own pace. Also, the material was easy to read and understand and the examples were relevant and applicable. This was a great course."
-Project Management Client Oriented Results Model (PM/COR)
Ronald Baily

Visit our FAQ page for Frequently Asked Questions

Instructor Interaction

Course Completion

Course Material

Time limit to complete course

Satisfaction Guarantee:

We are so confidant in our courses we offer a satisfaction guarantee. If you are not completely satisfied with our distance learning courseware we will provide a full refund upon request.

Credit: 25 PDUs (PMI Category 3)
Start Date: New students may begin right now!
Accreditation: PMI Global Registered Education Provider

Enrollment Fee: $449.00

Course Description:

The PM/COR model establishes the 5 Client-Relations Competencies that a project manager must consistently demonstrate when interacting with clients: as well as the 5 Client Focus Areas, which explore the components of the project life-cycle that most concern and motivate the client.

With PM/COR you can:
● View requirements from the client's perspective
● Effectively discuss risk with your client
● Manage change gracefully
● Direct client expectations
● Understand client motivation
● Improve client communications

PM/COR self-paced distance learning format includes:
● 10 client-relations case studies
● Client relations score-card
● Personalized action plan for improvement
● An easy to use participant guide and course on CD
● Unlimited 1-on-1 instructor interaction
● And much more…

Project Management Professionals (PMP®) earn 25 Category 3 PDUs upon PM/COR course completion.

Learning Outcomes:

By the end of this course the student will be able to: Comprehend and apply the five Client-Relations Competencies ● Honesty ● Capability ● Vision ● Listening ● Managing Expectations Comprehend and apply the five Client Focus Areas ● Profitability ● Requirements ● Risk ● Change ● Politics

●	Understand the relationship of the Client-Relations Competencies and the Client Focus Areas through 25 Focus Points
●	Complete the PM/COR Scorecard
●	Develop an Action Plan for increasing professional credibility

Related Courses

Emotional Intelligence for Project Managers - complete course information

Managing projects is largely about managing people to achieve specific outcomes. By building effective relationships with our team members and other project stakeholders, we increase our ability to manage people to the desired outcomes. These abilities are often called interpersonal skills or soft-skills and are required to progress the project manager to excellence. Emotional Intelligence for Project Managers provides a guide to assist the project manager to develop the skills critical for working effectively to manage conflict.motivate and inspire the best in others. Project Management Professionals (PMP) earn 25 Category 3 PDUs upon course completion.

Enrollment Fee: $499.00

Professional Ethics for Project Managers - complete course information

Professionals agree that lying and stealing are wrong; that discrimination based on race, gender, religion or creed is unacceptable. There is little question that these elements have no place in a professional environment. What about areas that are less clear - such as truth in advertising, whitsle-blowing, full-disclosure and 'creative accounting'? Businesses, and society-at-large are clearer on some ethical issues than others. Professional Ethics for Project Managers provides a comprehensive exploration into the topic of professional ethics and casts light on some of the 'grey areas' of ethics in project management. This course provides a cohesive method ensuring that you and others can stay on the right path during the project lifecycle. Project Management Professionals (PMP) earn 20 PDUs upon course completion.

Enrollment Fee: $349.00

Effective Leadership for Project Managers- complete course information

Project managers must demonstrate an aptitude to lead and influence others in order to remain effective. Effective Leadership for Project Managers was written from the real experiences of project leadership for the project manager. This course simplifies the concept of project leadership and discusses how to integrate these important concepts into everyday practice on project initiatives. Effective Leadership for Project Managers utilizes an easy-to-understand model of four key facets of leadership to outline the key traits of exceptional leaders. Practical case studies assist the student in demonstrating how to apply the concepts in a thoughtful, effective manner. Project Management Professionals (PMP®) earn 15 Category 3 PDUs upon course completion.

Enrollment Fee: $249.00

Neal Whitten's No-Nonsense Guide to Leading Successful Projects

Successful projects don’t just happen—they are made to happen. With this course, Neal Whitten takes leadership and project management to a personal level to reveal leading-edge best practices that make the difference between leading consistently successful projects and playing the victim with troubled projects. This course focuses mostly on leadership and soft skills but also includes hard skills and life skills. The course also reveals choices to make and behaviors to adopt that are invaluable in helping a person become a more successful project manager and leader. No theories here—this stuff works! Be prepared to rethink what constitutes effective leadership and project management. Project Management Professionals (PMP®) earn 35 Category 3 PDUs upon course completion.

Enrollment Fee: $599.00

Neal Whitten's Twenty Best Practices for Projects - complete course information

When we understand the behavior expected of us in the workplace, we work to rise to the occasion. Neal Whitten's Twenty Best Practices for Projects explores in detail the twenty best behavioral practices in a number of workplace settings within which we most find ourselves. Targeted to project managers and all project stakeholders, this course is presented in a case study format and represents the most frequently experienced challenges and situations that people encounter in their professional life. The answers Neal provides for these challenges will provide a compelling set of building blocks for you as you grow to become a more successful professional within your organization. Project Management Professionals (PMP®) earn 10 Category 3 PDUs upon course completion.

Enrollment Fee: $199.00

Managing Politics and Conflict in Projects

Why a course on politics and conflict in project management? Simply, a project manager’s ability to deal more effectively with complex organizational and interpersonal situations is crucial. As organizations increasingly adopt the practice of project management to achieve their goals, project managers must be adept in the soft skills, political savvy, and conflict management skills that are vital to project success. Project success relies directly on the ability of project managers to communicate, negotiate, and influence within a project environment that inevitably involves politics and conflict. This course teaches the skills required to navigate through organizational politics and conflict and thrive as a project manager within difficult environments. Project Management Professionals (PMP®) earn 15 Category 3 PDUs upon course completion.

Enrollment Fee: $249.00

Mastering Project Scope Definition - complete course information

Your project’s success depends upon your ability to successfully identify and gain stakeholder agreement on project scope. This course provides a proven method to work through the challenges of scope development and properly define the project deliverables. Mastering Project Scope Definition will show you a real-world formula for successfully developing scope together with your project team and other key project stakeholders. Mastering Project Scope Definition advances the concept of Work Breakdown Structure from theory to everyday application, covering not only practical guidelines for its development but also how to facilitate the needs of all project stakeholders. Project Management Professionals (PMP®) earn 15 Category 3 PDUs upon course completion.

Enrollment Fee: $249.00