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 ● "It consistently hammers the importance of credibility….this course is structured from the perspective of the client."
PM/COR
Gregario Woss y Gil, PMP
Rockville, MD


● "I really appreciated Neal's perspective and sharing his real world experiences in project management. It was not just another dry read."
Neal Whitten's No-Nonsense Guide
Karen McElwain, PMP
Allen, TX


● "I work on a lot of team based projects, many of which share the challenges described in the course. This course represented my work environment very closely."
The Team Maturity Model
Steve Brewer, PMP
Roseville, CA


● " I liked the way the author laid out the course, with key PM, Customer critical skills up front; the drilling even deeper in the second half of the course."
PM/COR
Rock Feeman, PMP
Jefferson, GA


● "I thought the section on the Approaches and Techniques to leadership development was very useful. The course content was clear and easy to follow."
Effective Leadership for Project Managers
Anne Harney, PMP
Gort County, Ireland


● "I appreciated the identification of practical steps and guidelines for various situations. "
Professional Ethics for Project Managers
Jeanne Patterson, PMP
Garland, TX


● "The course was well structured and the format was effectively presented. It made sense and presented a lot of information in a great format."
Neal Whitten's No-Nonsense Guide
Earl Burba
Denver, CO


● I thoroughly appreciated the real life stories that Mersino included in each section. This made it very easy to apply the lessons to my own situation. I learned quite a bit about myself too that will help me be a better Project Manager in the future."
Emotional Intelligence for Project Managers
Christine C Cosmez, PMP
Rockland, CA


● "I work on a lot of team based projects, many of which share the challenges described in the course. This course represented my work environment very closely."
The Team Maturity Model
Steve Brewer, PMP
Roseville, CA


● "The course materials were very informative and applied to the real world of project management. I liked the fact that the materials were delivered on CD and in hardcopy format. Everything in the course material was easy to follow and understand."
PM/COR
Craig L. Meier, PMP
Belcamp, MD


● "It gave me new insights to team building and team interactions, and reinforced some of the skills I found already present but not realized as skills."
The Team Maturity Model
Raymond Dickinson, PMP
Crystal Lake, Il


● "…the examples were true to real-life scenarios and easy to relate to."
PM/COR
Venkata Subramaniam, PMP
Kennesaw, GA


● "Prompt response time from the instructor. I could also relate to the overall analogy of lost in the real world and identifying lost projects using the same feelings, emotions and solutions. The templates on the CD will be very useful."
Project Search and Rescue
Lory Fournier, PMP
Jacksonville, FL


● "The lesson gives a full description of how WBS can be utilized in real project management work."
Mastering Project Scope Definition
Ting Pin Tseng, PMP
Taiwan, ROC


● "This was by far one of the best online P.M. courses that I have taken. The subject matter was logically ordered. The lessons that were taught are intuitive and I received great value from the four sections contained in each chapter."
Neal Whitten's No-Nonsense Guide
Michael Chidalek, PMP
Houston, TX


● "I liked the insight and step-by-step walk through of how to create and maintain a WBS as well as how it relates to a project plan."
Mastering Project Scope Definition
Alphonse Frank, PMP
Albany, NY


● "Insights such as ethical behavior being good risk management, that setting ethical standards saves resources and that one should follow the intent of the law. The course provides good examples and case studies."
Professional Ethics for Project Managers
Susan deFreitas, PMP
Saint Paul, MN


● "Much of the course is what you do each day as a project manager, but it gives you further techniques in ensuring success. I am sure that I will incorporate some of the ideas from this course."
Neal Whitten's No-Nonsense Guide
Scott Maederer, PMP
Aloha, OR


● "I like having a resource that is easily understood and written in such a way that I can use it for multiple situations."
The Team Maturity Model
Doris Abraham, PMP
Omaha, NE


● "This course addresses real-life issues that we face in the work place each day and instructs on how to deal with these issues in a way that is positive and beneficial to the business and ourselves."
Neal Whitten’s Twenty Best Practices for Projects
Amy Snow, PMP
little Elm, TX


● "The course provided excellent practical information...templates were particularly useful."
Mastering Project Scope Definition
Ella Burnett, PMP
Matthews, NC


● "I enjoyed the fact that the key messages were presented clearly and concisely. Most of all I enjoyed the clarity with which the roles and responsibilities of the various project stakeholders were laid out. The Q&A style of presentation was great."
Mastering Project Scope Definition
Stuart Bestbier, PMP
Vancouver, BC Canada


● "I appreciated the discussion regarding team building skills and communication processes and how essential both are to developing effective leadership on projects."
Effective Leadership for Project Managers
John Briesemeister, PMP
Pascagoula, MS


● "I appreciated the reinforcement of the key concept that the client will live with the solution beyond the project close-out. This course forced me to view projects differently right away."
Neal Whitten's No-Nonsense Guide
Theresa Kimler, PMP
Oakdale, MN


● "Materials were provided in various formats. Format of content was well laid out with presentation of concept, key concepts identified in note boxes throughout, "bulletized" reviews, and series of review questions to confirm understanding."
Effective Leadership for Project Managers
Susan Michaud, PMP
Hartsville, SC


● "Key information was summarized extremely well allowing me to quickly understand the key concepts"
Mastering Project Change
Charles Pustz, PMP
Tinlet Park, IL


● "Very practical to real-life scenarios which had a real-life lesson to be applied in the near future! I even had 1 of the case studies happen to me in real life! I really appreciate this course and lessons."
Neal Whitten’s Twenty Best Practice for Projects
Gabriel Castro Esparza, PMP
Miami, Fl


● "I appreciated the format, thoroughness, thoughtfulness, and consideration it gave in all aspects of the SASHET and to the PM."
Emotional Intelligence for Project Managers
Joanne K. Lee, PMP
Atlanta, GA


● "I thought that the course was a very good representation of ethical issues that project managers are confronted with over the course of their careers."
Professional Ethics for Project Managers
Kevin Murphy, PMP
Nashville, TN

Managing Complex Projects - complete course information
Complex Projects.jpg
This course is based on, and includes a FREE copy of Kitty's best-selling book, honored as a 2009 PMI Best of the Best Award Winner, Managing Complex Projects
Testimonials from this course:
"The research and sources of information are very thorough and well documented. I am particularly impressed with the amount of detail and the credibility of the solutions provided."
-Managing Complex Projects
Dottie Cooper, PMP
Visit our FAQ page for Frequently Asked Questions
Instructor Interaction
Course Completion
Course Material
Time limit to complete course
Satisfaction Guarantee:
We are so confident in our courses we offer a satisfaction guarantee. If you are not completely satisfied with our distance learning courseware we will provide a full refund upon request.
 
Credit: 25 PDUs - PMI Category A
Start Date: New students may begin right now!
Accreditation: PMI Global Registered Education Provider
Enrollment Fee: $399.00
 
Course Description:
Consultant and author Kathleen (Kitty) Hass, PMP, provides the insight for difficult projects by treating them as complex adaptive systems that are themselves part of an even larger complex system, the global economy. To succeed, complex projects must follow an approach that involves complexity thinking, which she describes in terms of complexity theory. The result is the new Project Complexity Model that can be used as the framework for determining the approach needed to manage a project based on the level of complexity involved. 

Managing Complex Projects provides a framework for diagnosing complexity on a wide variety of projects, ranging from small, indepenent, short projects; through large, highly complex longer projects. The model guides the project manager through a three-step process. Detailed suggestions are provided for completing each of these steps to meet specific needs.

Managing Complex Projects can help you:
● Analyze the factors that contribute to your project's complexity 
● Diagnose the complexity profile of your various projects 
● Ensure the appropriate project leader is assigned and the appropriate project cycle is selected 
● Implement an appropriate management approach for the complexity dimensions involved 
● Implement specific techniques to reduce the impact of each complexity dimension for your complex initiative
Managing Complex Projects self-paced distance learning format includes:
● Applicable examples demonstrating the utilization of the Project Complexity Model 
● Practical and relevant tools and templates that are customizable for individual projects
● Practical content review questions demonstrating application of course concepts with fully-explained answers 
● An easy to use participant guide and course on CD
● Unlimited 1-on-1 instructor interaction
● And much more...

Project Management Professionals (PMP®) earn 25 Category A PDUs upon course completion.
Learning Outcomes:

By the end of this course the student will be able to:

●  Advance your capability to successfully plan, execute, and deliver complex projects
●  Determine appropriate management strategies to minimize the effects of the complexity dimensions that are present on your project
●  Use the groundbreaking Project Complexity Model 2.0 to diagnose the complexity of your projects
●  Discover how complex project management complements conventional project management
●  Examine complexity thinking in the world of business
●  Determine why the journey to complex project management is happening now, early in the 21st century
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eXtreme Project Management The Practical Agile Framework - Complete course information
 
eXtreme Project Management sits squarely on the foundation of well-accepted core practices that underpin the entire agile project management movement. When traditional project management methods fall short in the face of volatility, eXtreme Project Management delivers the flexibility required in most of today's projects.

Specifically, the student of eXtreme Project Management will find a course grounded in everyday language that can be understood and utilized by various stakeholders; compliments any development or delivery lifecycle and results in quick ramp-up, early adaptation to sudden opportunities and risks, and reduced time to market.

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PMO Design and Implementation - complete course information
 
If you build a plan to establish and/or manage a PMO maintaining an eye for simplicity, your organization can reap huge rewards. In fact, over time a PMO can facilitate and support organizational processess well beyond projects to further enhance overall business success.
 
PMO expert Lisa DiTullio brings her experience to you in Effective PMO Design and Implementation showing you the steps to create a cultural shift in your organization through adopting a PMO model that supports tactical execution of strategic vision - and a whole lot more.

Project Management Professionals (PMP) earn 15 Category A PDUs upon course completion.
 
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Mastering Project Scope Definition - complete course information
 
Your project’s success depends upon your ability to successfully identify and gain stakeholder agreement on project scope. This course provides a proven method to work through the challenges of scope development and properly define the project deliverables.

Mastering Project Scope Definition will show you a real-world formula for successfully developing scope together with your project team and other key project stakeholders. The course advances the concept of Work Breakdown Structure from theory to everyday application, covering not only practical guidelines for its development but also how to facilitate the needs of all project stakeholders.

Project Management Professionals (PMP®) earn 15 Category A PDUs upon course completion.
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Managing Politics and Conflict in Projects
 
Why a course on politics and conflict in project management? Simply, a project manager’s ability to deal more effectively with complex organizational and interpersonal situations is crucial. As organizations increasingly adopt the practice of project management to achieve their goals, project managers must be adept in the soft skills, political savvy, and conflict management skills that are vital to project success.

Project success relies directly on the ability of project managers to communicate, negotiate, and influence within a project environment that inevitably involves politics and conflict. This course teaches the skills required to navigate through organizational politics and conflict and thrive as a project manager within difficult environments.

Project Management Professionals (PMP®) earn 15 Category A PDUs upon course completion.
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Professional Ethics for Project Managers - complete course information
 
Professionals agree that lying and stealing are wrong; that discrimination based on race, gender, religion or creed is unacceptable. There is little question that these elements have no place in a professional environment. What about areas that are less clear - such as truth in advertising, whistle-blowing, full-disclosure and 'creative accounting'?  Businesses, and society-at-large are clearer on some ethical issues than others.

Professional Ethics for Project Managers provides a comprehensive exploration into the topic of professional ethics and casts light on some of the 'grey areas' of ethics in project management. This course provides a cohesive method ensuring that you and others can stay on the right path during the project lifecycle.

Project Management Professionals (PMP) earn 20 PDUs upon course completion.
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Creative Leadership for Project Teams - complete course information
 
A project that spends its life in a bad mood because project stakeholders are unhappy is a project in trouble – one running on empty of motivation, innovation, trust, and confidence. These emotion-driven qualities are rooted in the right-brain and serve as the lifeblood for succeeding on what Michael Aucoin calls “stretch projects.”

Creative Leadership for Project Teams is grounded in real-world knowledge and experience – straight from the project street. This course will provide you extensive references to research and the experiences of project managers who use right-brain approaches successfully on a regular basis in their work.

Project Management Professionals (PMP®) earn 20 Category A PDUs upon course completion.
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Emotional Intelligence for Project Managers - complete course information
 
Managing projects is largely about managing people to achieve specific outcomes. By building effective relationships with our team members and other project stakeholders, we increase our ability to manage people to the desired outcomes. These abilities are often called interpersonal skills or soft-skills and are required to progress the project manager to excellence.
 
Emotional Intelligence for Project Managers provides a guide to assist the project manager to develop the skills critical for working effectively to manage conflict, motivate and inspire the best in others.
 
Project Management Professionals (PMP) earn 25 Category A PDUs upon course completion.
 
Enrollment Fee: $399.00